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BUTTERWICK

KENNELS

&

CATTERY

 

Tel : 01740 620396

Terms  & Conditions

Your Thoughts...

Tina & Gary Adamson

Location: Meadowfield Durham

Our 2 dogs Mac a 13 year old Staffie and Paddy a 8 month old Newfoundland have just had their holidays at Butterwick just to say thanks to all staff the lads came out smelling great after having baths and we would highly recommend pets staying here. Many Thanks again Tip Top!!!!!!!

 

 

Name: Andy

Location: Durham City

Comments: I would like to thank everyone at Butterwick Hydro and kennels for all of the hard work and dedication that they had given to Skye. She was a GSD who had CDRM which made her disabled. Hydro was a great way to exercise her and keep the disease from doing anymore damage. This is the best hydro pool in the North East and the kennels are also tip top. Everyone who we got to know were great. The girls are so dedicated that it makes the whole experience a real pleasure.
For anyone reading this prior to making a decision about using Butterwick please try it, as I can promise you will be happy with the care and understanding shown to both you and your pet.
This is a true professional outfit but with a personal family touch.
Kindest regards Andy and Cheryl

Reply: thank you so much for you kind words. Skye will be greatly missed by all of us here at Butterwick. she was a true lady. It was a pleasure to know her and your family.

 

 

Name: Claire

Location: Norton

Would just like to say we all had a thoroughly good day on Sunday (25th May) and wondered how much you raised in total?

Reply: hi Claire thanks for the positive feedback we had a fab day too!! we raised £1014.68 in total a fab achievement!! thank you for coming!!!

 

Name: Cathy

Location: Eaglescliffe

Hi both my dogs have stayed at the kennels on a number of occasions and are very happy.
I have recommended Butterwick to quite a lot of my friends.

 

Name:Pam

Location: Hartlepool

Max, and I would also like to thank you all for his stay with you knowing he is safe and well cared for means a lot to me and I can go and enjoy my holidays I am sure he also think,s he is on his holiday with all his doggie friend,s .A BIG THANK YOU TO YOU ALL

 

Name: Simon

Location: Eaglescliffe

Thank you for another stay and Tim looked good after his bath we are very pleased with the service once again .thanks to everyone for a job well done

 

Name: David

Location: Hartlepool

Comments: Nala was well looked after it was the first time we left Nala anywhere so we thought she wouldn't settle but she loved thanks loads.

 

Name: Maggie

Location: Durham

We have sent our dogs on holiday to several kennels over the years, but we have never found anywhere as good as Butterwick (I don't know why we've tried!)We bring them down from Durham each time and it is a little off-putting when we arrive and the dogs run off eagerly without a backward glance, but worth it. They always return home in good condition with shiny coats etc. Thank you Mark and Francesca

Reply: thanks you for your kind words it is greatly appreciated that you took the time to give us your thoughts.
thanks again
Mark and Francesca

 

Name: Donna Kindon

Location: Stockton on Tees

My little Holly loves it at the Butterwick Kennels. We always come home to a happy, healthy dog. Thank you all so much for looking after her so well!!

 

Name: Clare

Location: Darlington

I was very wary about putting my 4 babies into kennels after their last episode. I came home to one being skin and bones, one fatty and the other totally neurotic about noise, you could understand our reservations, especially with my 4th youngster not having been in kennels before. After visiting Butterwick and Francesca, I had no doubt that we were on the same wavelength. I was away for 3 weeks and whilst away had email contact for updates. I came home to 4 well adjusted and happy pooches, much to my delight. I cannot thank Butterwick enough for their efforts in making my babies' stay an enjoyable holiday for them. Credit to Mark, Francesca and the girls (how Francesca did it whilst having a baby during that time too, I don't know!!). I have recommended this kennel to all I know in my doggie circles. Superb and see you again soon!

 

Name: Wendy

Location: Stockton-on-Tees

From someone who has never taken a holiday without her dogs for over 15 years....Thankyou Mark,Francesca and girls! I have complete confidence in leaving my 'babies' with you anytime....it's taken me a long time to place this trust with anybody!!
Evie says a special thank you to Mark for all the swimming sessions.....wuff wuff!!
Love
Wendy - Evie,Timmy and Lucy xxxx

 

Name: Kady & Jim

Location: Ripon

Thank you Mark and Cesca for making Elmo and Louis feel truly at home when they stay with you!
A testimony to how well they are looked after when they're "on holiday" with you is the enthusiasm with which they pull us into
the kennels each time we return! Many thanks for looking after them as though they were your own dogs, you know each one so well with their
own quirky traits that we feel truly happy leaving them with you. We would recommend your kennels to anyone looking for a special place to leave their pet.
Keep up the good work!

 

Name: Heidi's mum

Location: Hartlepool

Heidi, my cat was looked after very well and I would recommend Butterwick kennels to any cat owner who is worried about leaving their pet. Francesca is a delight to talk to and clearly loves all the animals in her care. I think that more information about the cattery should be made as most of the emphasis and information is on the dog kennels.

 

If you would like to leave us a your thoughts to say just how you found us so we can continue to improve we would love to hear from you. Just click on the email address and let us know your thoughts.....simple!!!

enquiries@butterwickkennels

 

We even do day care!!

Here at Butterwick we can accommodate all breeds, shapes and sizes of dogs. We have 36 individual and 18 family rooms so should you be as crazy about dogs as we are, your family can stay together. All are spacious with their own individual access to an undercover outside area great for sunbathing in and all surrounded by open countryside.

They are heated, kept to an extremely high standard of hygiene and exceed the model license conditions (all boarding kennels have to comply to these). We exercise all our residents individually (unless part of a family) three times daily in our secure dog run so they can get out and about for a good sniff and explore. The exercise is fully supervised and we always love to play with them and their toys.

We try as best we can to fit into your routine at home be that walks,treats and feeding times so that there is as little disruption to your best friend as possible. However we might try to sneak a few cuddles in here and there if that’s ok. Why not consider treating your best friend to a bath and brush up give that bow wow factor. They probably want to look their best for you too when it’s home time.

We can provide all bedding necessary for your dog, but of course it’s sometimes nice to have a smell of home so a t shirt or blanket to ease them is is great.

Toy’s are always welcome especially their favourite’s as they come in handy for playtime, but if you forget then we have many different one for them to choose from!!

We do ask that owners ensure that their dog(s) are fully vaccinated including kennel cough and that these are two and four weeks old respectively as a minimum. Vaccination certificates should be brought with you prior to their dog’s holiday. We regret that without these we are unable to board your dog.

Our staff are animal first aid qualified, most medications can be administered on your behalf during their stay even injections at no extra cost. In the very rare and unfortunate event of a dog becoming ill whilst staying at Butterwick we will call your vet as after all they know your dog and have your dogs medical history. Our insurance will normally cover any vets bill.

We have in stock all the major brands of dog food including James Well beloved, Bakers, Eukanuba and Chappie to name but a few, but if your dog is on a special veterinary diet please inform us when making your booking. We usually feed once or twice a day depending upon your dog’s normal routine and can follow your specific instructions where needed. We even have those doggy essentials in case you have run out at home from dog food and treats to the occasional toy.

Then at bedtime they are tucked in sung and warm with a treat or two.

It is helpful if you could write us a little piece on your pooch to ensure we get to know them, their likes and dislikes and get them settled in as quickly as possible.

Our kennels are manned 24 hours a day and are fully alarmed so in the unlikely event of something happening were on hand to deal with it straight away.

 

Everything You Need To Know